Frequently Asked Questions
Everything you need to know about shopping at The Alternative Press Store.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping within the continental United States usually takes 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
The Alternative Press Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products ethically sourced?
Yes, we prioritize working with manufacturers who adhere to fair labor practices and sustainable production methods to ensure every item in our store meets high ethical standards.
Can I change or cancel my order after it has been placed?
We strive to process orders quickly, but if you need to make a change, please contact us within 2 hours of placing your order. Once an order has entered the shipping phase, it can no longer be modified or cancelled.